RETURNS

Exchange Window

You have 7 days from delivery to request an exchange. Items must be unworn, unwashed and in original packaging with any tags attached.

How to Start a Return

1. Message us on WhatsApp with your order number and reason.
2. We'll confirm and share the return address.
3. Ship the item back — return shipping is on the buyer unless the item is defective.
4. Once received and inspected, we'll ship your exchange or issue store credit.

Refunds

Store credit is issued by default. Cash refunds are handled case-by-case for defective or incorrectly shipped items.

Non-Returnable Items

For hygiene reasons, worn items, undergarments, and sale/final-drop items are non-returnable.

Damaged in Transit

Message us within 48 hours of delivery with photos and we'll make it right.